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Strategic Advisor

  • Remote

Job description

Position Overview:

The Strategic Advisor plays a critical role in enabling Isos Technology to win and deliver complex, high-impact solutions. While Account Executives (AE) and Client Success Managers (CSM) own the client relationship, this role drives deeper, technical relationships within our client organizations. During the sales cycle, this role provides specialized expertise to support AEs and CSMs,  particularly when the solutions are large, complex, or novel.

Acting as both a trusted advisor and a strategic solution designer, this role ensures that the vision and outcomes promised during the sales process are realized in delivery. Beyond individual projects, the Strategic Advisor looks ahead to anticipate clients’ evolving needs, identify opportunities for future engagements, and shape Isos’ next generation of solution offerings.

This is a forward-looking, cross-functional role that not only addresses client challenges but also translates recurring patterns across engagements into scalable, packaged offerings that Sales, Marketing, and Delivery teams can bring to market.

Key Responsibilities:

Pre-Sales & Solution Design

  • Partner with AEs and CSMs to support sales cycles to drive complex solutions tailored to our clients desired outcomes.

  • Lead solution scoping, design, and presentation for novel or high-value deals, ensuring alignment with both client objectives and Isos capabilities.

  • Utilize Principal Consultants and Solutions Engineers to prove out and demonstrate the technical feasibility of proposed solutions.

  • Clearly articulate solution value propositions and business outcomes to executive and technical stakeholders.

Delivery Alignment & Vision Stewardship

  • Stay connected to key projects post-sale to ensure the delivered solution aligns with the vision and outcomes promised.

  • Working with Principal Consultants and Technical PMs, act as the continuity bridge between sales and delivery teams, mitigating risks of misalignment or scope drift.

  • Support delivery teams with strategic context, client expectations, and success criteria.

Strategic Client Growth

  • Proactively identify “what’s next” for key clients by monitoring industry trends, technology shifts, and evolving business needs.

  • Collaborate with CSMs to build and position follow-on engagements that drive long-term client value.

Strategic Partner Services Bridge

  • Work with our clients and our strategic partner services teams (eg Atlassian Advisory Services) to provide expertise and guidance on current and emerging tools and technology. 

  • Plan for and execute communications plans, adoption plans, and roadmap additional professional services needs from Isos for the client. 

  • Eliminate the “toss over the fence” scenario by partner services to Isos for a smoother handoff from Solution Planning to Engineering Delivery.

Solution Innovation & Packaging

  • Identify patterns, best practices, and repeatable approaches from across Isos client engagements.

  • Collaborate with Marketing and Sales teams to transform these into defined, market-ready solution packages.

  • Guide and influence the evolution of Isos’ solution portfolio to align with emerging market demands.

Internal Leadership & Collaboration

  • Work closely with Sales Engineers, Principal Consultants, and Delivery Leads to ensure solutions are technically sound, deliverable, and financially viable.

  • Provide market and competitive insights to influence Isos’ strategic direction and go-to-market priorities.

  • Mentor internal teams on strategic solution positioning and complex opportunity pursuit.

Job requirements

Experience:

  • Minimum 5 years of experience in strategic consulting, technology planning, and/or Atlassian tools implementation and design.

  • Proven track record of working with senior executives to influence and drive strategic initiatives in technology and business.

  • Experience in multiple industries is a plus, with a strong preference for candidates who have worked in technology, finance, or consulting sectors.

  • Demonstrated success in leading large-scale projects or initiatives with significant business impact.

About Isos Technology
Isos Technology helps organizations in the public and private sectors solve complex business challenges with Atlassian tools and industry best practices to drive enterprise excellence. Whether optimizing service management, migrating to the cloud, or developing long-term IT strategies, Isos Technology partners with teams to achieve measurable results.

As an Atlassian Platinum Solution Partner, Isos specializes in ITSM, cloud migrations, and enterprise strategy. The company has been recognized multiple times as an Atlassian Partner of the Year. Since 2005, Isos Technology has helped Fortune 1000 companies and public sector organizations innovate and build sustainable success.

This position is primarily a work from home position and we consider applicants throughout the United States. We support pay transparency and the On-Target Earnings (OTE - which includes base salary, bonus, and other incentives) range for this position is between $165,500-195,000 combined plus a suite of employee benefits, paid time off, and a 401(k) plan with an employer contribution. Actual compensation can vary based on qualifications, experience, additional incentive opportunities, and geographic pay differentials.

Isos Technology is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, national origin, color, age, physical or mental disability, spousal affiliation, marital status, a serious medical condition, genetic information, veteran status or any other basis prohibited by federal, state, or local law. Candidates must be willing to participate in and successfully pass a background check and pre-employment drug testing and be authorized to work in the United States. Isos Technology is also an E-Verify participating employer.

E-Verify Participation Notice: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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