Accounts Receivable and Collections Specialist - Greater Cebu, Philippines Area

Overview

Isos Technology is seeking a detail-oriented Accounts Receivable and Collections Specialist This role is full-time that blends standard AR duties with the specific tasks of applying customer payments and facilitating the collection of outstanding accounts, as well as assisting the Accounts Receivable Specialist with preparing client invoices.  

The ideal candidate will have excellent organizational skills, and the ability to thrive in a fast-paced, collaborative environment.

We are looking for a candidate that would be remote based near Cebu, Philippines. This employee would work normal Philippines daylight hours with the exception of attending month-end close and occasional meetings during US daylight hours.  

Key Responsibilities

• Collections:

  • Conduct proactive outreach via phone and email to client contacts with outstanding invoices.

  • Monitor customer accounts for delayed or missed payments.

  • Maintain accurate records of all collection activities and customer communications.

  • Collaborate with the sales and customer service teams to resolve billing issues and disputes.

• Cash Application:

  • Process and apply client payments, reconciling any discrepancies.

  • Prepare and post adjustments and write-offs, with manager approval.

• Accounts Receivable:

  • Generate and send accurate invoices to clients, as needed.

• Other:

  • Assist with month-end closing procedures and financial reporting. 

  • Other duties as assigned.

Skills and qualifications

• Proven experience in collections required; experience with cash application and client invoicing strongly preferred.

• College coursework in accounting required; Bachelors degree is a plus.

• Proficiency with accounting software, particularly NetSuite, Google applications, spreadsheets, etc.

• Excellent verbal and written communication skills, as well as negotiation and interpersonal skills.

• Strong organizational and time management abilities.

• Ability to work independently and as part of a team. 

• Experience with data entry and basic accounting procedures.

• High level of accuracy and strong attention to detail.

Other Things We Look For:

• Willingness and ability to work longer hours and outside of traditional office hours as needed to keep timelines on track and communicate with colleagues in multiple time zones

• Flexible and not frustrated by changing priorities, context switching, and tight deadlines

• Demonstrates a regular approach to work that is highly consistent with our company values and company culture

• Ability to work successfully in a low-distraction remote/work-from-home environment. 

About Isos Technology
Isos Technology helps organizations in the public and private sectors solve complex business challenges with Atlassian tools and industry best practices to drive enterprise excellence. Whether optimizing service management, migrating to the cloud, or developing long-term IT strategies, Isos Technology partners with teams to achieve measurable results.

As an Atlassian Platinum Solution Partner, Isos specializes in ITSM, cloud migrations, and enterprise strategy. The company has been recognized multiple times as an Atlassian Partner of the Year. Since 2005, Isos Technology has helped Fortune 1000 companies and public sector organizations innovate and build sustainable success.

If you thrive in a dynamic environment, and enjoy working with global teams, we’d love to hear from you!