Digital Sales Specialist

Job description

Job Overview

The Digital Sales Representative (DSR) is responsible for engaging with net-new small and mid-size business (SMB) prospects within a variety of industry verticals across the US market to create and close transactional sales opportunities. Opportunities will typically include both professional services and license components to enable Isos Technology to deliver a holistic solution for the customer. In close collaboration with sales development and the marketing teams, DSR’s will receive leads the sales development team has initially qualified, then the DSR will build and establish relationships within prospective accounts and most importantly define a strategic business approach to maximize their pipeline and create and close well-qualified opportunities. This high visibility position will be responsible for achieving monthly, quarterly, and annual revenue goals in a fast paced business environment. The position will be paid a base salary plus commissions. Isos Technology hires candidates with their long-term career growth in mind. As such, success in this position will lead to exceptional opportunities within the company to further one’s career.


About Us

Isos Technology is looking for an energetic, aggressive, and personable professional to join our team. The right candidate will be a team player who effectively builds relationships both inside and outside the organization. He/she is dedicated to meeting the expectations and requirements of our clients and consultants. This sales professional gathers consultant and client information and uses it for effective deployment of Isos Technology products and services. This individual is a self-starter who values team input and is willing to give input for the betterment of the team.

Isos Technology is one of the largest Platinum/Enterprise Atlassian Solution Partners in the US. We are headquartered in Tempe, AZ but have offices across the US including Washington, D.C. We work with some of the largest companies in the world helping them to implement and maintain the Atlassian tools.

In addition to being everything Atlassian we focus heavily on our people and creating a culture that is fun, challenging and rewarding. In fact, we are consistently top finishers on the Best Places to Work list and are always looking to make working at Isos the best experience for all of our people.


Responsibilities Include:

  • Inside sales role, selling directly to businesses. Leverages digital tools for research, communication, and delivery of customer satisfaction.

  • Responds to customer inquiries via a variety of digital technologies such as email, phone, and video calls (e.g., Zoom).

  • Perform account research using tools such as LinkedIn, ZoomInfo, web searches, etc.

  • Creatively works with the prospect to identify a solution to meet their needs.

  • Works effectively in a team selling environment.

  • Should have a transactional and relationship focus. Manage time to achieve objectives while maintaining positive customer relationships.

  • Ensure net-new customers are provided clear articulation of Isos Technology’s unique value proposition and differentiation.

  • Consistently achieve monthly, quarterly, and annual sales goals.

  • Ensure customers have a high level of satisfaction with the solution they are being provided and the entire sales process, from initial contact to deal closure and beyond.

  • Perform customer hand-off to Isos Technology customer success and delivery teams, ensuring customer communication is maintained throughout the transition.

  • Thoroughly document customer interactions in the customer relationship management (CRM) system.

Requirements

  • Bachelor's degree required; technical or business-related field preferred.

  • 2+years of relevant experience or equivalent combination of education and work experience, preferably in a B2B customer-facing role. Prefer candidates who have held roles with sales commission plans.

  • Candidate must reside in the Phoenix, AZ area for this position 

  • Familiarity with the professional services and enterprise software market landscapes. A passion for learning new technologies and how they can provide significant value to our customers.

  • Sells consultatively – ability to use collaborative communication to engage clients in discussions that result in mutual value. Uses initiative and problem solving skills to creatively address customer needs.

  • Uses customer research – ability to uncover, identify and leverage published and internal customer information.

  • Collaboratively works with sales development representatives to qualify net-new customer opportunities.

  • Assists sales leadership to ensure team meets performance metrics.

  • Proficient in use of office productivity software (e.g., Google Suite or Microsoft Office Suite).

  • Prefer candidates with familiarity with customer relationship management (CRM) systems such as HubSpot, Salesforce, etc.

  • Excellent oral and written communication skills.

  • Any experience or exposure to Atlassian software is a plus.

Benefits:

  • Base salary plus commission
  • Comprehensive Insurance Package - including Medical and Dental
  • Paid Personal Days
  • Paid Holidays
  • Three weeks vacation