Isos Technology is looking for an energetic, aggressive, and personable professional to join our team. The right candidate will be an aggressive team player who effectively builds relationships both inside and outside the organization. He/she is dedicated to meeting the expectations and requirements of our clients and consultants. This sales professional gathers consultant and client information and uses it for effective deployment of Isos Technology products and services. This individual is a self-starter who values team input and is willing to give input for the betterment of the team.

Isos Technology is one of the largest Platinum/Enterprise Atlassian Solution Partners in the US. We are headquartered in Tempe, AZ but have offices across the US including Washington, D.C. We work with some of the largest companies in the world helping them to implement and maintain the Atlassian tools. 

In addition to being everything Atlassian we focus heavily on our people and creating a culture that is fun, challenging and rewarding. In fact, we recently finished 6th on the Best Places to Work list and plan on moving up that list!

We are looking for individuals in the east region of the United States.

Responsibilities Include:

Sales

• Manage assigned account base, territory or vertical assigned by management.

• Manage daily activities to obtain individual sales goal achievement Generate new sales opportunities via: cold calling, prospecting, asking for referrals, Etc.

• Inbound vendor leads (Atlassian, AWS, etc.) New sales opportunities generated by Inside Sales Representative

• Generate new sales within assigned sales territory or vertical (New-to-New)

• Generate new sales within the assigned account base (New-to-Existing)

• Follow up on new opportunities identified by inside sales representative: Whitespace opportunities

• Responsible for ongoing travel within your assigned territory or vertical Meet or exceed Key Performance Indicators (KPI) assigned by management Meet or exceed sales quota assigned by management Sales Process Management

• Introduce and execute our Client Success Program with strategic accounts Reporting and sales forecasting

• Meetings/Calls: Attend 90-Day renewal meetings Execute QBR and EBR Attend 90-day post-implementation/project meeting

• Attend or execute event and campaign pre and post calls (events, webinars, Summit, etc.)

Documentation

• Pre-sales opportunity requirements documentation for New-to-New opportunities

• Meeting notes and system artifacts (list them out - Confluence structure) Licenses: Request and obtain Atlassian License Details for New-to-New opportunities Services proposals for net new opportunities Sales presentations for all opportunities

• Preparing and initial review of contracts and agreements for net new opportunities

  • Nondisclosure Agreements (NDA)

  • Master Services Agreements (MSA)

  • Professional Services Agreements (PSA)

  • Statements of Work (SOW)

• Follow Isos processes and procedures for creating and storing Contracts and Agreements RFP, RFI, RFP - Coordination of internal resources, response content and formatting, assembly of deliverable

• Processing of Client purchase orders and internal documentation and process

Systems

• CRM / Hubspot: Companies Contacts Tasks and Events Deals – details need to be updated weekly

• Campaigns: Working with marketing create and manage

• Data integrity on new accounts Confluence Notes and documenting new opportunities Generation of service proposals Generation of service SOWs

Meetings and Events

• Sales: Attend Weekly sales team meetings

• Attend Project estimating meetings

• Attend 90-day Renewal meeting for licenses

• Other: Bi-weekly company meetings

• Events (as assigned):

  • Regional Atlassian User Groups (AUGs)

  • Tradeshows Conferences

Professional Services & Delivery

• Client communication about signed SOWs and Delivery introductions for New-New opportunities

• Kick-off meetings attendance and intro for PS team Customer Satisfaction issues

• Attend internal project kick-off meetings Weekly status meetings for net new opportunities, or for accounts without an assigned inside sales rep.

• Weekly project resource allocation for net new opportunities, or for accounts without an assigned inside sales rep.

• Stay engaged during the project

  • Check-in with client project owner on a regular basis during the project

  • Be available, respond to questions right away

  • Collaborate with PM to work through customer satisfaction issues

  • Identify executive sponsors

• Let PM run Project, do not promise without a conversation with PS/PM

• Help present change orders and SOW’s Change orders are necessary during a project, support the reason for the change

General

• Continually improve your overall knowledge of Isos Technology's products and services to assure a well-rounded knowledge of all areas of operation

• Provide newsletter content for Marketing department when requested

• Case study content or introductions to clients for the marketing department

• Blogs ideas and content as needed by the marketing department

• Training and certifications as requested by management

Education & Required Experience:

• Two or four-year college degree

• Excellent written and oral communication skills

• Strong problem-solving abilities

• Excellent interpersonal and communication skills

• Increased level of business knowledge, must be savvy

• Excellent relationship building, negotiation, and time management skills

• Able to pick up new technology, and interested in doing so

• Previous experience working in a sales or business development capacity for a professional services organization

• Ethics and Values – Adheres to a set of community and company values.

Preferred Experience:

• Familiar with the Atlassian suite of products (Jira Software, Confluence, Bitbucket, etc.)

• Previous sales or business development experience within the private or public sector (federal, state and local agencies)

• Previous sales or business development experience for a professional services organization

• Experience working with Salesforce: Leads, Contacts, Dashboards, and reporting